FageraTech

🛠️ IT Support & Managed Services

Reliable IT support so your business never stops

Help Desk & Technical Support

  • 24/7 multi-channel support: phone, email, chat, and remote desktop.
  • Tier 1–3 troubleshooting for hardware, software, and network issues.
  • Ticketing system with SLA tracking and priority escalation.
  • Onsite support for critical infrastructure in Nairobi and beyond.

Managed IT Services

  • Proactive monitoring of servers, networks, and endpoints.
  • Patch management, updates, and antivirus administration.
  • Asset inventory, licensing, and lifecycle management.
  • Monthly health reports and IT strategy reviews.

Network Setup & Maintenance

  • LAN, WAN, WLAN design, installation, and optimization.
  • Router, switch, and firewall configuration.
  • Structured cabling and Wi-Fi coverage planning.
  • VPN and remote-access setup for hybrid teams.

System Administration

  • Windows Server, Linux, and Active Directory management.
  • Virtualization with VMware, Hyper-V, or Proxmox.
  • Email servers, file shares, and print services.
  • Backup, restore, and disaster recovery operations.

Hardware Supply & Repair

  • Supply of laptops, desktops, servers, and networking equipment.
  • Hardware diagnostics, repair, and upgrades.
  • Warranty management and vendor coordination.
  • Secure disposal and data wiping of old devices.

IT Consulting & Strategy

  • IT audits, gap analysis, and digital transformation roadmaps.
  • Technology budgeting and vendor selection.
  • Business continuity and disaster recovery planning.
  • Compliance and policy development.

Ready to Elevate Your Business?

Let's discuss how FageraTech can solve your unique challenges.

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Contact Us

Get In Touch

Let's discuss how we can help secure your digital future

Location

Nairobi, Kenya

Phone

+254 737 051 813

Email

cyber@fageratech.cloud